Find the fault.
Fix it once.
35+ years of HVAC field experience combined with machine learning and data analytics, bridging field service and OEM data so you can troubleshoot with evidence, not guesswork.
Which service fits you?
Start where you are. You can move up a tier at any time.
Choose this when you have a specific problem to solve.
- A specific, known problem to diagnose
- Pre-purchase or lease evaluation of equipment
- Limited budget and a defined scope
- Data to justify a capital request
Choose this to stop being surprised by failures.
- Prevent unexpected failures
- Minimize downtime
- Documented system performance
- Move from reactive to proactive facilities management
Choose this when efficiency is a strategic goal.
- High energy costs
- Aggressive efficiency targets
- High-performance or LEED-targeted buildings
- A long-term strategic partnership
Services
HVAC Troubleshooting Service Data
OEM-level data and expert analysis to pinpoint faults on difficult VRF and commercial systems.
Deep System Analysis
A detailed review of operating data to find root causes, hidden inefficiencies and failing components.
Predictive Diagnostic Services
Continuous analytics that flag developing faults before they become outages.
Our mission
Bridge the gap between field service and OEM data, so every troubleshooting decision rests on what the equipment is actually doing.
Built by HVAC experts who code
Not coders who learned HVAC. Our analytics are designed by people who have worked on these systems in the field.
Frequently asked questions
Do you provide the actual repairs, or just the diagnostics?
We focus on analysis and diagnosis. We coordinate with your existing contractors, or refer you to qualified ones, to carry out the repair.
What brands of VRF equipment do you support?
Major VRF brands, including LG, Mitsubishi and Daikin.
How do you access our equipment data?
Through a non-invasive network or serial connection to your existing controllers.
What if our system doesn't have digital controls?
Temporary or permanent data logging can be installed so the system can still be analyzed.
Can we upgrade from one service tier to another?
Yes. Many clients start with a Diagnostic and move to Monitoring or Optimization over time.
Do you offer discounts for multiple buildings?
Yes. Portfolio pricing is available when you have several buildings or sites.
How accurate are your failure predictions?
Accuracy depends on the equipment, the quality of the data and how long we have monitored a system. We'll explain how we validate predictions for your equipment when we scope your project.